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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Howden

Pharmacy Weight Loss Howden
GPhC Registration No. 9012511
Effective Date: July 2026

Please read these Terms of Service carefully before using our services. By registering with or placing an order through Pharmacy Weight Loss Howden, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Howden is a GPhC-registered online pharmacy operating in Howden, UK (GPhC No. 9012511). We provide clinically supervised weight loss consultations and prescription services in accordance with UK pharmacy law and GPhC standards.

2. Eligibility

To use our services, you must be aged 18 or over and a resident of the United Kingdom. You must complete an honest and accurate medical questionnaire prior to any consultation or prescription. We reserve the right to refuse service if we determine that treatment is not clinically appropriate for you.

Our services are not suitable for women who are pregnant or breastfeeding, individuals with certain pre-existing medical conditions, or those currently taking contraindicated medications. Full eligibility criteria are assessed during your consultation.

3. Prescriptions

All prescriptions issued through Pharmacy Weight Loss Howden are reviewed and approved by a qualified, GPhC-registered pharmacist or a registered prescriber. A prescription will only be issued where it is considered clinically safe and appropriate based on the information you provide.

You are responsible for providing accurate and complete medical information. Providing false or misleading information may result in an unsuitable prescription and could pose a risk to your health. We accept no liability for harm arising from inaccurate information submitted by the patient.

Prescriptions are valid for a single dispensing cycle unless otherwise stated. We do not issue prescriptions for controlled drugs.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards and other payment methods as displayed at checkout. All transactions are processed securely. Prices include the cost of the consultation, medication, and standard delivery where applicable.

We reserve the right to amend pricing at any time. The price displayed at the time of your order will be honoured for that transaction.

5. Delivery

Once your order has been reviewed and approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery timescales thereafter are subject to the performance of our courier partners and cannot be guaranteed.

Medications are dispatched in discreet, temperature-appropriate packaging. You are responsible for ensuring a safe and suitable delivery address is provided. We cannot be held liable for delays caused by incorrect address details or failed delivery attempts outside our control.

6. Cancellations and Refunds

You may cancel your order before it has been approved and dispatched by contacting us as soon as possible. Once a prescription has been approved and the medication dispensed, we are unable to offer a refund, as prescription medications cannot be resold or returned under UK pharmacy regulations.

If your order is declined by our pharmacist on clinical grounds, a full refund will be issued within 5 to 10 working days. Refunds for eligible cancellations will be returned to your original payment method.

7. Medical Disclaimer

The information and services provided by Pharmacy Weight Loss Howden are intended to support, not replace, the advice of your GP or primary healthcare provider. Weight loss medications carry risks and may not be suitable for everyone. Always inform your GP of any medications prescribed through our service.

We do not accept liability for any adverse effects arising from the use of medications where our clinical guidance has not been followed, or where inaccurate patient information has been provided.

8. Data and Privacy

We process your personal and medical data in accordance with UK GDPR and the Data Protection Act 2018. Your data is used solely for providing and improving our services. We aim to respond to all data-related enquiries within 48 hours. Please refer to our Privacy Policy for full details.

9. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these terms, please contact us through the details provided on our website. We are committed to resolving any concerns promptly and professionally.